KNAPP KiSoftNEW
Level 20: Logistics & Supply Chain
Business & Organisation · Level 20
In short
KNAPP KiSoft is an AI tool in the Logistics & Supply Chain category from KNAPP AG in Hart bei Graz, Austria. The pricing model is paid. It is with a German interface.
What is KNAPP KiSoft?
KNAPP KiSoft is a highly specialized software suite designed for the comprehensive control, analysis, and optimization of modern warehouse and logistics operations. Serving as the digital core of highly automated logistics centers, KiSoft merges Warehouse Management System (WMS), Warehouse Control System (WCS), and Delivery Management functionalities. By leveraging intelligent algorithms and AI-driven analytics, it coordinates the entire material flow from goods receipt to picking and final dispatch in real time.
The software continuously gathers status data from all connected components, including conveyor systems, autonomous mobile robots (AMR), and manual workstations. Based on these insights, KiSoft dynamically calculates order processing routes, optimizes storage locations, and automatically prioritizes rush orders. This seamless integration of physical automation and intelligent software significantly reduces cycle times and increases overall warehouse throughput.
Thanks to its modular architecture, KiSoft is equally suitable for individual warehouse facilities and complex, global multi-hub networks. Enterprises benefit from high scalability and effortless integration with enterprise ERP systems such as SAP, ensuring end-to-end visibility across the entire supply chain.
Core features & strengths
- AI-Driven Order and Route Optimization — Intelligent algorithms calculate the most efficient transport routes for robots and staff in real time. This minimizes empty runs and maximizes total resource utilization throughout the facility.
- Integrated End-to-End Control — KiSoft unites inventory management, machine control, and delivery management into a single system. This removes the need for complex custom interfaces between WMS and WCS.
- Predictive Maintenance and Real-Time Monitoring — The platform continuously tracks the operational health of automated handling equipment. Potential bottlenecks or maintenance needs are flagged early to prevent unplanned downtime.
Who is this tool for?
KiSoft is tailored for mid-sized to large industrial, retail, and e-commerce enterprises with complex logistics operations. It is ideal for supply chain executives, logistics managers, and IT leaders seeking an integrated control system for automated warehouses.
Typical use case
A global e-commerce retailer uses KNAPP KiSoft to run a highly automated distribution center during peak shopping seasons like Black Friday. The AI-based control system analyzes incoming orders instantly, routes picks dynamically between autonomous robots and manual picking stations, and optimizes delivery logistics. This guarantees minimal order fulfillment times and prevents supply chain bottlenecks.
What is KNAPP KiSoft good for?
- KiSoft is tailored for mid-sized to large industrial, retail, and e-commerce enterprises with complex logistics operations. It is ideal for supply chain executives, logistics managers, and IT leaders seeking an integrated control system for automated warehouses.
- A global e-commerce retailer uses KNAPP KiSoft to run a highly automated distribution center during peak shopping seasons like Black Friday.
- AI-Driven Order and Route Optimization: Intelligent algorithms calculate the most efficient transport routes for robots and staff in real time. This minimizes empty runs and maximizes total resource utilization throughout the facility.
- Integrated End-to-End Control: KiSoft unites inventory management, machine control, and delivery management into a single system. This removes the need for complex custom interfaces between WMS and WCS.
- Predictive Maintenance and Real-Time Monitoring: The platform continuously tracks the operational health of automated handling equipment. Potential bottlenecks or maintenance needs are flagged early to prevent unplanned downtime.
When a different tool fits better
Not suitable for small businesses without automated warehouse infrastructure or simple online shops that only require basic, entry-level inventory management tools.
Pricing & plans
Plans in detail
- Enterpriseupon requestupon requestcustom
- Custom configuration of logistics software
- Scalable cloud or on-premise modules
- Integrated maintenance and support
Good to know
- No public pricing or freemium models available.
- Quotes are provided exclusively via direct sales inquiry.
- Trial phases are agreed upon on a project basis within the scope of implementation contracts.
Prices checked on 15/08/2026. Prices based on public provider information, without warranty. Euro amounts are approximations; the provider's pricing page prevails.
Supported languages
Interface = the tool's menu language, content = the language you can work in. Without guarantee — vendors keep expanding their language coverage.
Privacy & GDPR
Data flow: Data processing takes place on-premise on customer servers or in certified KNAPP cloud data centers in compliance with the EU GDPR.
Training on your inputs: Operational and customer data are not used to train general AI models without explicit contractual consent.
For companies: Dedicated Data Processing Agreements (DPA), SLAs, and custom enterprise security frameworks are provided for business clients.
Practical advice: Operational logistics and process data can be processed safely; personal data of staff or end customers should be configured according to integrated GDPR privacy options.
- GDPR:
- EU data protection regulation: defines how personal data may be processed and what rights you have (access, deletion, objection).
- DPA:
- Data Processing Agreement: contractually binds the provider to process your data only on your instructions. Usually mandatory for companies.
- On-premises / local:
- The model runs on your own machine or server. Data never leaves your network — the safest option from a privacy standpoint.
- Training on user data:
- Your inputs may feed into future model versions. Confidential content could in theory resurface in other users' answers.
- EU hosting:
- Processing happens in European data centres — no third-country transfer, which makes GDPR compliance much simpler.
Privacy data checked on 01/08/2026. Editorial summary based on public provider information — not legal advice. When in doubt, check the provider's current privacy terms.
Fact sheet
| Vendor | KNAPP AG |
|---|---|
| Headquarters | Hart bei Graz, Austria |
| Category | Logistics & Supply Chain |
| Pyramid level | Level 20 – Logistics & Supply Chain |
| Pricing model | Paid |
| Free forever option | No |
| Open Source | No |
| Entry plan | Enterprise: upon request (upon request) |
| German | interface and content |
| English | interface and content |
| Additional languages | 6 |
| Privacy classification | GDPR / EU |
| Data processing agreement | Dedicated Data Processing Agreements (DPA), SLAs, and custom enterprise security frameworks are provided for business clients. |
Alternatives to KNAPP KiSoft
- Blue Yonder — Paid · HQ: Scottsdale, United States · GDPR / EU
- FourKites — Paid · HQ: Chicago, United States · GDPR / EU
- pacemaker.ai — Paid · HQ: Stockholm, Sweden · GDPR / EU
- project44 — Paid · HQ: Chicago, United States · GDPR / EU
- Transmetrics — Paid · HQ: Sofia, Bulgaria · GDPR / EU
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