GleanNEW
Level 2: Search, Research & Knowledge Work
Assistance & Knowledge Work · Level 2
In short
Glean is an AI tool in the Research category from Glean Technologies, Inc. in Palo Alto, United States. The pricing model is paid. It is with an English interface that handles German content.
What is Glean?
Glean functions as a unified intelligence layer for modern enterprises by connecting over 100 popular SaaS applications like Google Drive, Slack, Jira, Confluence, and Salesforce. Powered by advanced language models and a proprietary Knowledge Graph, the platform understands company-specific vocabulary, project contexts, and organizational hierarchies. Employees can ask questions in natural language and receive immediate, highly relevant answers with direct source citations.
Security and granular access control are at the core of Glean's architecture. The platform dynamically mirrors existing permission models from connected source systems, ensuring users only see information they are authorized to access. Beyond search, Glean offers generative AI assistants (Glean Assistant) and a low-code builder to create customized AI apps and workflows tailored to specific business processes.
By streamlining knowledge discovery across fragmented tools, Glean significantly speeds up employee onboarding and reduces daily productivity loss caused by context switching. Teams benefit from proactive recommendations and personalized search feeds tailored to their roles and ongoing projects. Glean integrates seamlessly into existing enterprise environments via browser extensions, enterprise chat bots, and custom APIs.
Core features & strengths
- Unified Enterprise Search — Connects over 100 SaaS applications via pre-built connectors into a single, intuitive search interface. Delivers context-aware search results across documents, chat messages, tickets, and code repositories.
- Context-Aware Generative Assistant — Generates accurate summaries and direct answers to complex queries with clear source attribution. The assistant understands company-specific jargon, team structures, and project histories.
- Permission-Aware Security Governance — Dynamically enforces all access permission controls established in connected underlying source applications. Guarantees that users never receive or view data they do not have explicit permissions to access.
Who is this tool for?
Mid-sized to large enterprise organizations dealing with complex software ecosystems and siloed company knowledge. Ideal for Engineering, IT, Support, and Operations teams requiring fast access to accurate internal data.
Typical use case
A new hire at a growing tech enterprise needs to understand the status and technical details of a complex product feature spread across Slack threads, Jira tickets, Notion pages, and Google Drive files. Instead of pinging colleagues or manually digging through separate applications, the employee prompts Glean in natural language. Glean analyzes all authorized data sources in real time and delivers a comprehensive summary complete with direct links to the primary documents. This reduces onboarding time significantly and keeps senior engineering staff focused on key tasks.
What is Glean good for?
- Mid-sized to large enterprise organizations dealing with complex software ecosystems and siloed company knowledge. Ideal for Engineering, IT, Support, and Operations teams requiring fast access to accurate internal data.
- A new hire at a growing tech enterprise needs to understand the status and technical details of a complex product feature spread across Slack threads, Jira tickets, Notion pages, and Google Drive files.
- Unified Enterprise Search: Connects over 100 SaaS applications via pre-built connectors into a single, intuitive search interface. Delivers context-aware search results across documents, chat messages, tickets, and code repositories.
- Context-Aware Generative Assistant: Generates accurate summaries and direct answers to complex queries with clear source attribution. The assistant understands company-specific jargon, team structures, and project histories.
- Permission-Aware Security Governance: Dynamically enforces all access permission controls established in connected underlying source applications. Guarantees that users never receive or view data they do not have explicit permissions to access.
When a different tool fits better
Glean is not suitable for small teams, freelancers, or single users with simple file setups. For organizations using only one or two primary tools, an enterprise search engine provides little return on investment.
Pricing & plans
Plans in detail
- EnterpriseContact for pricingContact for pricingannually
- Enterprise-wide search and knowledge management
- Integration with 100+ SaaS applications
- Advanced security and compliance features
Good to know
- No free trial or freemium model available.
- Pricing is customized based on company size and specific requirements.
Prices checked on 22/08/2026. Prices based on public provider information, without warranty. Euro amounts are approximations; the provider's pricing page prevails.
Supported languages
The UI is native English, while the underlying AI models fully support multi-language search and query processing.
Interface = the tool's menu language, content = the language you can work in. Without guarantee — vendors keep expanding their language coverage.
Privacy & GDPR
Data flow: Queries and enterprise data are processed via highly secure cloud infrastructure (AWS/GCP) located in the US or designated EU cloud regions.
Training on your inputs: Customer content and search queries are strictly not used to train public LLMs or models shared with other enterprise clients.
For companies: Enterprise agreements include Data Processing Addendums (DPA), Standard Contractual Clauses (SCCs), SOC 2 Type II, ISO 27001, and HIPAA compliance.
Practical advice: Glean dynamically respects underlying access permissions, but organizations should ensure source repositories maintain correct governance controls.
- SCC (Standard Contractual Clauses):
- EU model clauses that let a provider legally process data outside the EU.
- DPA:
- Data Processing Agreement: contractually binds the provider to process your data only on your instructions. Usually mandatory for companies.
- SOC 2:
- Independently audited security report (access control, availability, confidentiality) — not a privacy seal, but a sign of professional IT security.
- HIPAA / BAA:
- US health data rules. A BAA is the matching contract — in the EU it does not replace GDPR requirements.
- Training on user data:
- Your inputs may feed into future model versions. Confidential content could in theory resurface in other users' answers.
Privacy data checked on 01/08/2026. Editorial summary based on public provider information — not legal advice. When in doubt, check the provider's current privacy terms.
Fact sheet
| Vendor | Glean Technologies, Inc. |
|---|---|
| Headquarters | Palo Alto, United States |
| Category | Research |
| Pyramid level | Level 2 – Search, Research & Knowledge Work |
| Pricing model | Paid |
| Free forever option | No |
| Open Source | No |
| Entry plan | Enterprise: Contact for pricing (Contact for pricing) |
| German | content only, English interface |
| English | interface and content |
| Additional languages | 4 |
| Privacy classification | Unclear |
| Data processing agreement | Enterprise agreements include Data Processing Addendums (DPA), Standard Contractual Clauses (SCCs), SOC 2 Type II, ISO 27001, and HIPAA compliance. |
Alternatives to Glean
- Claude Cowork — Paid · HQ: San Francisco, United States · US Cloud
- Consensus — Freemium · HQ: Boston, United States · US Cloud
- Genspark — Freemium · HQ: Palo Alto, United States · US Cloud
- Perplexity AI — Freemium · HQ: San Francisco, United States · US Cloud
- Wispr Flow — Freemium · HQ: San Francisco, United States · US Cloud
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