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ChatbaseNEW

Level 10: Automation, Agents & AI Infrastructure

Engineering & Operations · Level 10 open in pyramid
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In short

Chatbase is an AI tool in the Automation category from Chatbase Inc. in San Francisco, USA. The pricing model is paid. It is with an English interface that handles German content.

Company HQSan Francisco, USA· Chatbase Inc.

What is Chatbase?

No-code platform for AI agents that answer customer questions on websites and messengers based on your own documents, websites and data.

Core features & strengths

  • Training on websites, PDFs, Notion and other sources
  • Actions like ticket creation, booking and human handoff
  • Integrations for WhatsApp, Slack, Zendesk and websites

Typical use case

Small and mid-sized businesses that want to answer support and sales questions automatically around the clock.

What is Chatbase good for?

  • Small and mid-sized businesses that want to answer support and sales questions automatically around the clock.
  • Training on websites, PDFs, Notion and other sources
  • Actions like ticket creation, booking and human handoff
  • Integrations for WhatsApp, Slack, Zendesk and websites

Pricing & plans

7-day trial, no permanent free plan | Hobby $40/month ($32 annual, approx. €30) | Basic $150/month ($120 annual, approx. €112) | Business $500/month ($400 annual, approx. €372)Paid

Prices checked on 01/11/2026. Prices based on public provider information, without warranty. Euro amounts are approximations; the provider's pricing page prevails.

Supported languages

DEGerman — content yes, interface in EnglishENEnglish — fully supported

Interface = the tool's menu language, content = the language you can work in. Without guarantee — vendors keep expanding their language coverage.

Privacy & GDPR

Chatbase Inc., San Francisco (USA). US cloud, SOC 2 Type II, GDPR compliant with DPA and EU representative (Prighter, Berlin).

Fact sheet

Fact sheet with the key data
VendorChatbase Inc.
HeadquartersSan Francisco, USA
CategoryAutomation
Pyramid levelLevel 10 – Automation, Agents & AI Infrastructure
Pricing modelPaid
Free forever optionNo
Open SourceNo
Entry planHobby: $40/month (approx. €37/month)
Germancontent only, English interface
Englishinterface and content
Privacy classificationGDPR / EU

Alternatives to Chatbase

  • CrewAI — Freemium · HQ: San Francisco, United States · GDPR / EU
  • Dify.ai — Freemium · HQ: San Francisco, United States · GDPR / EU
  • Flowise AI — Freemium · HQ: Pleasanton, United States · GDPR / EU
  • Groq — Freemium · HQ: Mountain View, United States · US Cloud
  • Hugging Face — Freemium · HQ: New York, United States · GDPR / EU

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Frequently asked questions

How much does Chatbase cost?

7-day trial, no permanent free plan · Hobby $40/month ($32 annual, approx. €30) · Basic $150/month ($120 annual, approx. €112) · Business $500/month ($400 annual, approx. €372). Current plans: Hobby: $40/month (approx. €37/month); Basic: $150/month (approx. €140/month); Business: $500/month (approx. €465/month).

Is Chatbase free?

No. Chatbase is a paid product; there is no permanently free option. There is no permanent free plan, only a 7-day trial. Add-ons: $40 per 1,000 message credits, $25 per extra AI agent per month, $25 per 10 MB of storage per month.

Does Chatbase support German?

Partly. Chatbase handles German content reliably, but the interface is English.

Who is behind Chatbase?

Chatbase is operated by Chatbase Inc., headquartered in San Francisco, USA.

Where does Chatbase sit in the AI Tool Pyramid?

Chatbase sits on level 10 (“Automation, Agents & AI Infrastructure”) and belongs to the Automation category. Levels group tools by topic and are not a ranking.

Is Chatbase GDPR-compliant?

Chatbase operates at European data protection level: the vendor documents EU processing or EU data centres and offers a data processing agreement. For business use, concluding that agreement remains mandatory.

What are alternatives to Chatbase?

Comparable tools in the same category are CrewAI, Dify.ai, Flowise AI, Groq. They differ mainly in pricing model, company location and data protection level, so a direct comparison is worthwhile before deciding.

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